Smart Agent is ParkChamp’s automated assistant that acts as an additional live support agent, delivering fast and reliable help with both access and payment. Operating across the entire platform, it instantly recognizes parkers, determines their location, and understands their needs. Smart Agent can raise lift arms, unlock doors, detect obstructions, and process payments over the phone, ensuring a smooth experience from arrival to departure.

By providing immediate, personalized assistance, it eliminates wait times, helps tenants, visitors, and customers resolve issues on the spot, and reduces the workload for human agents.

As demand grows, Smart Agent scales effortlessly, maintaining consistent, high-quality service without the need for additional staff.

Smart Agent will never ask the user to input any data other than Credit Card or access PIN inputs, Smart Agent only provides information, and can raise lift arms and send SMS messages.

All calls to Smart Agent will end with a live human after 5 seconds